Last Updated: 23 August 2025
SolarPeak (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may collect the following types of information when you interact with our website, services, or team:
Personal Information: name, email address, phone number, postal address.
Business Information: company name, job title, and contact details.
Technical Data: IP address, browser type, device information, and website usage data.
Financial Details (if applicable): payment details for invoicing and transactions.
We may collect information in the following ways:
When you submit an enquiry through our website contact forms.
When you request a quote, consultation, or service.
Through email or phone communication.
When you interact with our website via cookies, analytics, and tracking tools.
We use the collected information to:
Provide our solar products and services.
Respond to your enquiries, requests, or feedback.
Process transactions and deliver quotes.
Send updates, offers, and marketing materials (with your consent).
Improve our website, services, and customer experience.
Comply with legal and regulatory obligations.
We will not sell, rent, or trade your personal information. We may disclose your information:
To trusted third-party providers who assist in delivering our services (e.g., installers, IT providers).
When required by law or to comply with regulatory obligations.
In the event of a business transfer, merger, or acquisition.
Our website uses cookies and analytics tools to improve performance, measure traffic, and personalise your experience. You can manage or disable cookies through your browser settings, though this may affect website functionality.
We take reasonable steps to protect your personal information against misuse, loss, or unauthorised access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You may request access to the personal information we hold about you or ask us to correct any inaccuracies. Please contact us at the details below, and we will respond in accordance with the Australian Privacy Principles (APPs).
We may send you marketing emails about our solar products, services, or promotions. You may opt out at any time by clicking the “unsubscribe” link or contacting us directly.
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies.
For any privacy-related questions, requests, or concerns, please contact us:
SolarPeak
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We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
SolarPeak provides premium solar panels, battery storage, and off-grid solar solutions across Australia.
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